1. Introduction

Welcome to MaxiHealth Hospitals' Privacy Policy. This policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, and healthcare facilities. We are committed to safeguarding your privacy and ensuring the security of your personal information. By accessing or using our website, you consent to the practices described in this Privacy Policy

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you interact with our website or healthcare services. This may include:

  • Contact Information: Your name, email address, phone number, and postal address.
  • Personal Identifiers: Date of birth, gender, and government-issued identification numbers.
  • Health Information: Medical history, treatment records, diagnostic tests, and health insurance details.
  • Financial Information: Payment information for billing and insurance purposes.
  • Communications: Correspondence, feedback, and inquiries you send to us.

Automatically Collected Information

We may also automatically collect certain information when you visit our website, including:

  • Device Information: IP address, browser type, device type, and operating system.
  • Usage Data: Pages visited, time spent on pages, clicks, and interactions.
  • Cookies and Similar Technologies: Cookies, web beacons, and other tracking technologies to enhance user experience and analyze website performance.

3. Use of Information

We use the information collected for the following purposes:

  • Providing Healthcare Services: Managing appointments, diagnoses, treatments, and medical records.
  • Communication: Sending appointment reminders, health-related updates, newsletters, and promotional materials.
  • Personalization: Tailoring our services, content, and recommendations based on your preferences and interactions.
  • Analytics: Analyzing website usage, trends, and performance to improve our services and user experience.
  • Legal Compliance: Ensuring compliance with applicable laws, regulations, and contractual obligations.

4. Disclosure of Information

We may disclose your personal information to the following parties:

  • Healthcare Providers and Staff: Medical professionals, nurses, and administrative staff involved in your care and treatment.
  • Third-Party Service Providers: Partners, vendors, and contractors assisting in delivering healthcare services, managing operations, or providing technical support.
  • Government Authorities: Law enforcement agencies, regulatory bodies, and government officials as required by law or legal process.
  • Legal Advisors: Lawyers, consultants, and advisors providing legal, regulatory, or professional services to MaxiHealth Hospitals.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption: Secure transmission and storage of sensitive data using encryption technologies.
  • Access Controls: Limiting access to personal information to authorized personnel only
  • Data Integrity: Regular monitoring, testing, and updating of security measures to ensure data integrity and confidentiality.
  • Employee Training: Training staff on data security practices and privacy policies to safeguard personal information.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to and review the personal information we hold about you
  • Update: Request correction or update of inaccurate or outdated personal information
  • Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
  • Opt-Out: Opt-out of receiving marketing communications or newsletters from us.
  • Object: Object to processing your personal information for certain purposes.

To exercise these rights or for any inquiries regarding your personal information, please contact us using the contact information provided below.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy anytime. We will post the revised Privacy Policy on our website with the effective date indicated. Your continued use of our website constitutes acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please get in touch with us at:

Maxihealth Hospitals
6, Minna Road, Adewole Estate
Ilorin, Kwara State
Nigeria.
Email:Maxihealthhospital@gmail.com
Phone: +2349038476148, +2349116006346